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Pharma

This pharma client uses innovative science and digital technologies to create transformative treatments in areas of great medical need. In their quest to find new medicines, the company consistently ranks among the world’s top companies investing in research and development.

THE PROBLEM STATEMENT

  • They wanted to distribute some of their specialty drugs directly to HCP offices and pharmacies. 
  • They wanted to switch away from 3rd party distribution and develop an e-commerce application in-house. 
  • And build a scalable system that could be used with new customers, brands, functions, integrations etc. for ordering, tracking, reordering & invoice management etc.

SERVICES DELIVERED

  • An end to end E-Commerce portal 
  • UX/UI development
  • Responsive Web/iPad application allowing HCP’s:
  1. To sign-up and execute contractual requirements to participate. 
  2. Easy to use Stock Reporting Applications. 
  • A targeted audience: The HCP offices.
  • QA, UAT, Deployment
  • We integrated with a number of 3rd party service providers, such as:
  1. SAP inventory system
  2. Logistics – UPS 
  3. Payment Gateways  – Paypal
  4. Credit Card Tokenization – Paymetric

KEY DIFFERENTIATORS

The key differentiator was that we supported the business need, provided support to the sales team to deliver a world-class customer experience and provided a full-service customer support team 24/7.

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